Shipping Policy

Thank you for choosing our products. We strive to provide a seamless shipping experience for our customers. Please find below an overview of our shipping policy:

Shipping Methods

We offer standard shipping to ship our orders to most countries and UPS express shipping to some countries. You can choose the preferred shipping method during the checkout process.

Processing Time

Once your order is confirmed, we will process it within 3 business days. During peak seasons or promotional periods, processing time may be slightly longer. We will notify you if there are any delays in processing your order.

Shipping Time

Standard Shipping: Most countries can expect delivery within two to three weeks. Please note that this is an estimated timeframe and may vary depending on the destination.

UPS International Express: Packages shipped through UPS typically arrive within 4-7 business days. This expedited service ensures swift and efficient delivery to your desired location. However, if the address is confirmed to be a UPS remote area, an additional US$30-40 UPS remote surcharge will be required.

Please keep in mind that these shipping times are subject to change and may be affected by factors such as customs clearance procedures or unforeseen circumstances. If you have any specific inquiries about your shipment, we recommend reaching out to our customer support for detailed assistance.

Tracking Information

Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can use this information to monitor the progress of your shipment and estimated delivery date.

Shipping Charges

Shipping charges are calculated based on the weight, dimensions, destination, and shipping method chosen for your order. The shipping cost will be displayed during the checkout process before you confirm your purchase.

International Shipping

Currently, we offer shipping to these destinations: United States/Canada/United Kingdom/Australia/Western European/New Zealand. If your country is not in our list, you can contact us to help you confirm if it is able to deliver.

Packaging

As our products are intended for adult use, we prioritize discreet shipping. We ensure that all orders are shipped in plain and unmarked packaging, without any explicit branding or content descriptions. Our discreet packaging aims to protect your privacy and maintain confidentiality throughout the delivery process. Rest assured that the outer packaging will not reveal the nature of the contents inside. Your order will be handled with the utmost care and respect for your privacy.

Address Accuracy

It is essential to provide accurate and complete shipping address details. We will not be responsible for any delays or misplacement of packages due to incorrect address information provided by the customer.

If you have any further questions or require clarification regarding our shipping policy, please feel free to contact our customer service team. We are here to assist you.